Globagift Docs
Getting Started

Creating an account

How to register, verify, and configure your Globagift merchant account.

Globagift onboarding is self-serve. You complete a short application at app.globagift.io/onboarding, and Globagift reviews it for KYB (Know Your Business) and KYC (Know Your Customer) compliance before activating payments on your account.

Registration

The onboarding form is split into four steps:

Company information

Your legal entity details: registration number, VAT number, trading name (if different from your registered name), settlement currency, number of locations, and registered business address.

Merchant onboarding step 1, company information form with registration number, VAT number, currency, and address fields

Directors

The name and role of at least one director or authorised signatory for the business. You can add more than one.

Merchant onboarding step 2, directors form with full name and role fields

Documents

Proof of business and identity, uploaded as PDF, JPG, or PNG:

  • Certificate of Incorporation
  • Director ID (passport or driver's licence)

Merchant onboarding step 3, document upload fields for Certificate of Incorporation and Director ID

Review and submit

A summary of everything you have entered, plus the Terms & Conditions and Privacy Policy to read and accept before submitting.

Merchant onboarding step 4, review and submit screen with company, directors, documents, and legal confirmations

Verification and onboarding

After you submit, a welcome email links you to an Application Received page showing your submission status. From there:

Application Received page, showing status SUBMITTED and the next step to start business verification

Complete business verification

You are redirected to IDenfy, Globagift's third-party identity verification provider, to provide additional business information and documents.

Verification review

Your submitted details and documents are reviewed.

Compliance review

Once verification is complete, Globagift's compliance team reviews your application.

Account activation

You receive an email once your account is activated.

Typical turnaround

IDenfy verification is usually quick. Combined with Globagift's own compliance review, onboarding is typically completed within 2 business days, often faster.

If anything in your application needs clarification, contact [email protected].

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