Globagift Docs
Merchant Guides

Statements

Review gift card activity and outstanding cardholder balances in Globagift Statements. Download CSV reports for reconciliation.

Statements has Overview and Reports tabs for the selected brand.

Overview

The activity table groups sales amounts, sales counts, redemption amounts, and redemption counts by currency. Use Activity window (days) to change the period.

Outstanding liability is the balance still owed to cardholders. It is not earned revenue. Keep currencies separate when reading or reconciling these figures.

Statements Activity with its window control and totals by currency.
Statements Activity with its window control and totals by currency.
Outstanding liability shows balances still owed to cardholders, separately by currency.
Outstanding liability shows balances still owed to cardholders, separately by currency.

Download reports

  1. Open Reports.
  2. Choose All available sections, Orders, Activity, or Outstanding liability.
  3. Enter Window (days) for Orders and Activity, from 1 to 366. Leave it blank for the default 30 days.
  4. Select Download CSV.

The window applies to Orders and Activity. Outstanding liability is the current balance, rather than a historical snapshot for that window.

For payout records and their included transactions, see Settlement.

Reports controls with Activity selected for a CSV download.
Reports controls with Activity selected for a CSV download.

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